v1.2-productionEffective: January 2026•Last Updated: August 2026

Terms of Service

These terms govern your access to and use of Wallflower's decision intelligence and financial simulation platform.

Deterministic Accuracy & Privacy Guarantee

Wallflower runs on a 100% deterministic financial mathematical engine. Your financial records are encrypted at rest with AES-256 and are never used to train public generative AI foundation models.

1. Platform Purpose & Scope

Wallflower provides financial simulation, risk diagnostics, and scenario modeling software engineered specifically for retail founders, store managers, and small-to-medium enterprise (SME) operators.

By creating an account or accessing the platform, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

2. Deterministic Math vs AI Explanations

Wallflower strictly separates mathematical computation from natural language AI generation:

  • 100% Deterministic Financial Engine: All financial formulas—including gross margins, cash runway months, working capital requirements, sensitivity matrices, and break-even points—are calculated using deterministic client-side algebraic models. AI is never permitted to perform numerical math.
  • AI Co-pilot (Capybot): AI is used solely to generate plain-language narrative explanations, executive summaries, and comparative synthesis based on the deterministic numbers.

3. Advisory Nature & Professional Disclaimer

Wallflower is a strategic planning and simulation software. It does not provide certified legal, auditing, formal tax, or accredited fiduciary financial advice.

Simulations, projections, and sensitivity tests are models based on your inputs and assumptions. Actual real-world results may vary depending on macroeconomic conditions, competitor actions, customer behavior, and supplier dynamics.

4. Data Security & Ownership

You retain complete ownership of all business financial snapshots, point-of-sale data, and custom scenario variables uploaded to Wallflower.

We employ AES-256 encryption at rest and TLS 1.3 encryption in transit. We will never sell, rent, or monetize your proprietary business financial records, nor do we use your private data to train public foundation models.

5. Subscriptions, Trials & Billing

Paid subscriptions (Pro Workspace and Multi-Branch Scale) are billed on a recurring monthly or annual basis. You may cancel your subscription at any time via your workspace settings.

Upon cancellation, your workspace retains active access until the end of your paid billing period, after which your account reverts to the Free Starter tier without losing your historical models.

6. Intellectual Property

The Wallflower brand, visual interfaces, algorithms, simulation mechanics, and software code are the exclusive intellectual property of Wallflower.

7. Support & Legal Inquiries

If you have questions regarding these Terms of Service or need technical support with your workspace, please contact our team:

Email: support@wallflower.app
Compliance Office: Bangkok, Thailand

Operator & Compliance Contact

Wallflower Decision Intelligence Platform • Bangkok, Thailand
For compliance inquiries or support, contact: support@wallflower.app